Tag: The Benefit Whisperer

Trust, But Verify: Why Your TPA May Be Selling Your Employees’ Data (Ep. 31)

Trust, But Verify: Why Your TPA May Be Selling Your Employees’ Data (Ep. 31)

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Ralph Weber welcomes back Ann Lewandowski to unpack one of the most overlooked threats in benefits: your data. This episode exposes how TPAs and PBMs can legally profit from “de-identified” plan data, why HIPAA offers false comfort, and what transparency should mean in 2025. If you’re a plan sponsor, this is essential listening.

00:00 The Importance of Trust in Benefits

02:35 Understanding Healthcare Operations and Compliance

05:12 Evaluating Individual vs. Group Health Plans

08:10 The Role of Fiduciaries in Employee Benefits

10:45 Identifying Misaligned Incentives

13:18 Trust but Verify: The Need for Transparency

16:08 Employee Trust and Data Privacy

18:56 Wellness Programs and Legal Risks

21:32 The Future of Wellness Litigation

24:16 Data-Driven Decision Making in Healthcare

Guest: Ann Lewandowski

Website: hcrebelalliance.com

Email: ann@hcrebelalliance.com

LinkedIn: linkedin.com/in/annlewandowski

 

Host: Ralph Weber

Website: FixMyBenefitsNow.com

Free Consultation: bit.ly/3WiO5zY

Email: Ralph@thebenefitwhisperer.com

LinkedIn: https://www.linkedin.com/in/ralphweber/

 
What If You Could Pay the Hospital with a QR Code? (Ep. 29)

What If You Could Pay the Hospital with a QR Code? (Ep. 29)

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A trillion dollars.

That’s how much the U.S. loses every single year, not on doctors or medicine, but on the billing chaos of healthcare.

In this episode, Ralph Weber unveils something quietly revolutionary: Noverasys. It’s not just a payment system, it’s a reset button for healthcare costs. One where hospitals get paid instantly, patients stop drowning in surprise bills, and employers finally get transparency and control.

You’ll hear how a $240 prescription became $46 in seconds…why hospitals secretly love cash… and what happens when the patient, not the insurer, becomes the payer. This isn’t theory. It’s happening. And it could change everything.

What you’ll discover in this episode:

  • Why traditional insurance payment rails waste billions, and how Noverasys eliminates that inefficiency
  • Real-world examples of instant-pay models saving employers and employees thousands of dollars
  • How QR-code payment systems make healthcare transactions faster, cheaper, and cyber-secure
  • The hidden opportunity for employers to give employees lower costs and more choice while protecting their bottom line
  • And more!

Resources:

Connect with Ralph Weber:

Fiduciary Failures & The Great American Healthcare Heist: How Employers Are Being Played (Ep. 28)

Fiduciary Failures & The Great American Healthcare Heist: How Employers Are Being Played (Ep. 28)

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Employers are footing the bill, but locked out of the details.

In this episode of The Benefit Whisperer, Ralph Weber pulls back the curtain on how PPO contracts, TPAs, and PBMs are rigged to benefit everyone except the plan sponsor. Featuring insights from public-sector reformer and author Chris Deacon, this conversation breaks down:

  • Why “discounted” claims may still be wildly overpaid

  • How common gag clauses block your access to vital claims data

  • What fiduciary duty actually requires — and how most plans are falling short

  • A real-life example where $678K was billed… and $2.1M was paid

  • Red flags in benefit contracts that should stop any employer cold

Whether you’re preparing for open enrollment or just trying to regain control of your health plan, this episode is your roadmap to asking smarter questions, and avoiding a costly healthcare heist.

🎧 Listen now
📘 Buy the book: The Great American Healthcare Heist
📨 Learn more at fixmybenefitsnow.com

Schedule a free consultation with Ralph: https://calendly.com/ralph-weber-routethree?utm_source=emails&utm_medium=blubrry&utm_campaign=ep28&utm_id=podcast
How Critical Illness Insurance Saves Families and Businesses (Ep. 26)

How Critical Illness Insurance Saves Families and Businesses (Ep. 26)

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What happens when the surgery saves your life, but destroys your finances?

This episode spotlights critical illness insurance, an overlooked tool most Americans don’t understand and few advisors offer. Host Ralph Weber unpacks its history, why a world-renowned surgeon created it, and how it protects real financial lives.

From replacing income during recovery to solving business succession headaches, critical illness insurance fills the dangerous gap between life, health, and disability coverage.

What to expect from this episode:

  • The origin story behind critical illness insurance
  • Why traditional policies (health, life, disability) fall short
  • How business owners use it for continuity and succession
  • What to ask before buying or recommending this coverage
  • And more!

Connect with Ralph Weber:
Insurance FAQs: Your Employees’ Most Asked Questions (Ep. 23)

Insurance FAQs: Your Employees’ Most Asked Questions (Ep. 23)

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What if your company could save millions on healthcare without cutting employee benefits? 

Ralph Weber pulls back the curtain and shares real-life case studies from companies that did exactly that. From nonprofits to manufacturers to hospitals, Ralph reveals how they cut costs by up to 50% without sacrificing care.

You’ll hear how one nonprofit saved $5.9 million over three years, how a hospital stopped enriching its competitors, and how self-insured strategies gave a service company total control of its spend. He also walks through the tools that made it possible: reference-based pricing, domestic tier plans, drug advocacy, MediPay, and more.

What to expect:

  • Why “one-size-fits-all” plans are failing your people
  • How reference-based pricing drives transparency and savings
  • What a hernia repair should actually cost
  • Real numbers. Real results. No fluff.
  • And more!

Resources: 

Connect with Ralph Weber:

Biblical Values in Benefits: Faith-Aligned Solutions for Christian Employers (Ep. 21)

Biblical Values in Benefits: Faith-Aligned Solutions for Christian Employers (Ep. 21)

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In this episode of The Benefit Whisperer, Ralph Weber talks with Ericka McPherson, Executive Director of Covenant Choice, a benefits organization designed for Christian employers who want to provide high-quality healthcare while staying true to biblical values. They unpack how Covenant Choice blends self-funded strategies, captive insurance, and legal protections through the Christian Employers Alliance to help faith-based organizations control costs and align benefits with their mission. Ericka explains how employers can exclude services that conflict with their beliefs, maintain flexibility in plan design, and even share in cost savings.

Whether you lead a church, ministry, or Christian-owned business, this conversation shows how to protect both your values and your bottom line without settling for the “one-size-fits-all” insurance model.

Connect:
📧 ralph@thebenefitwhisperer.com | ☎ (832) 924-3330 | 🌐 fixmybenefitsnow.com
Guest: covenantchoice.org | Ericka McPherson
Related Resource: Christian Employers Alliance | christianemployersalliance.org

Are Captives Too Complex? Phil Holowka Says You’re Asking the WRONG Question

Are Captives Too Complex? Phil Holowka Says You’re Asking the WRONG Question

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Are captives really too complex, or are brokers just afraid you’ll start asking the right questions?

In this new episode of The Benefit Whisperer, host Ralph Weber sits down with Phil Holowka, COO of Complete Captive Management Services, to unpack the truth about group vs. single parent captives, and why most advisors aren’t telling their clients the full story.

From hidden expense loads to the illusion of control in traditional insurance arrangements, this conversation reveals how smart employers are reclaiming their healthcare spend, building their own insurance companies, and finally breaking free of the PPO hamster wheel.

🎯 Ideal for CFOs, CEOs, and benefits advisors who:

  • Want to cut waste without compromising care

  • Are tired of fully insured traps and half-baked “self-funded” solutions

  • Are ready to explore how single parent captives work, even with just 20 lives

💡 What you’ll learn:

  • The difference between governance and true control

  • Why most group captives offer limited transparency

  • How expense loads quietly drain 30–45% of your premium

  • What questions you must ask when evaluating a captive strategy

🔗 Learn more at FixMyBenefitsNow.com
📧 Ralph Weber: Ralph@thebenefitwhisperer.com | 📞 832-924-3330
🎙️ Guest: Phil Holowka | CompleteCaptive.com

Credits
Hosted by: Ralph Weber
Special Guest: Phil Holowka
Produced & Edited by: Kathrine Mowrey | GSD Consultants, LLC
Marketing & Distribution: GSD Consultants, LLC
The Truth About PBMs and Rising Costs + What You Can Do About It (Ep. 19)

The Truth About PBMs and Rising Costs + What You Can Do About It (Ep. 19)

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Healthcare costs are spiraling out of control, but most employers don’t realize they have the power to change the game.

In this episode of The Benefit Whisperer, Ralph Weber explains why CFOs and CEOs must step into the role of health plan architects because fiduciary responsibility doesn’t stop at payroll.

Ralph and co-host Bill Tucker dig into the truth about PBMs (pharmacy benefit managers) and how these companies profit from a system that drives up premiums and hides real costs. 

Ralph breaks down the critical differences between fully insured and self-insured plans, why transparency is key, and how tools like MediPay.ai give companies leverage to save money while improving care for employees.

Here’s what discussions you can expect in the episode:

  • Why fiduciary lawsuits are changing employer responsibilities
  • How self-insured plans offer control and cost savings
  • Why PBM pricing remains a hidden threat
  • Practical steps to start designing smarter benefits
  • And more!

Resources:

Connect with Ralph Weber:

$11M on a $996K Bill? Dave Chase of Health Rosetta Unpacks the Hidden Trap (Ep. 17)

$11M on a $996K Bill? Dave Chase of Health Rosetta Unpacks the Hidden Trap (Ep. 17)

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Most employers have no idea what’s really driving their skyrocketing healthcare costs, and it’s not just medical inflation. It’s the contracts they’ve already signed.

In this episode of The Benefit Whisperer, Ralph Weber sits down with Dave Chase, founder of Health Rosetta, to uncover the hidden clauses and incentives that enrich insurers, PBMs, and hospital systems at the expense of your people and your bottom line.

You’ll learn:

  • How one employer paid $4 million on a bill originally priced at $996,000, all because of contract loopholes

  • Why anti-steerage clauses prevent you from guiding employees to safer, higher-value care

  • How access to your own data is the single biggest predictor of plan performance

  • The dirty truth behind PBM rebates, offshore GPOs, and the 50+ revenue streams you never see

  • What it takes to cut your per employee costs by 35%, without compromising care

If you’re a CEO, CFO, HR leader, or benefits advisor ready to stop feeding a system that’s rigged against you, this is the episode to hear.

🔍 Learn more at thebenefitwhisperer.com

📞 Book a free consultation: bit.ly/4nNI4I3

Connect with Ralph Weber
LinkedIn: Ralph Weber
Email: ralph@thebenefitwhisperer.com

Connect with Dave Chase
Health Rosetta: healthrosetta.org
LinkedIn: Dave Chase

America’s $1 Trillion Healthcare Problem: David Sheinker on How to fix it (Ep. 15)

America’s $1 Trillion Healthcare Problem: David Sheinker on How to fix it (Ep. 15)

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What if the real problem with American healthcare isn’t medical but the familiar broken system that keeps your costs rising year after year? In this episode of The Benefit Whisperer, Ralph Weber sits down with Dr. David Scheinker, Founder and Director of SURF Stanford Medicine, to unpack:

Why rising costs are baked into the insurance model

How digitization, wearables, and standard contracts could finally cut the waste

What smart employers are doing now to fight back without waiting on Washington

If you’re an employer tired of paying for inefficiency and administrative games this conversation is your roadmap to do better.

👉 Watch the full episode and share it with your team.

👉 Subscribe to The Benefit Whisperer for real solutions.

👉 Book a free consultation with Ralph: https://bit.ly/3T6TUz0

👉 Follow David Sheinker’s work or get in touch: https://surf.stanford.edu/

Learn more: https://www.thebenefitwhisperer.com

 

00:00 Introduction to Healthcare Reform

01:23 The Vision for a Smarter Healthcare System

04:04 The Ma Bell Problem in Insurance

05:22 Insurance Profits and Healthcare Spending

06:26 The Medical Loss Ratio and Its Consequences

09:24 The Role of Competition in Healthcare

11:00 Direct Contracts and Innovative Health Plans

11:59 The Impact of TPAs and PBMs

13:02 Complexity and Transparency in Healthcare

15:33 Empowering Employers in Healthcare Decisions

17:43 Digital Medicine and Remote Patient Monitoring

19:12 Standardization in Healthcare Contracts

22:51 Medicare Advantage: Reform or Privatization?

24:18 Healthcare as a Human Right

25:37 Policy Tools for Healthcare Reform

27:31 Myths About Healthcare Reform

28:44 Final Thoughts on Healthcare Efficiency